Q1. Are you a factory?
Yes, Brothermedical is the sales office , factory located in Jiangyin City, Jiangsu Province. The location benefits us from the best convenience of logistics and transportation.
Q2. Do you have a MOQ request?
Yes, we do. MOQ depends on different product models.
Q3. What's your Warranty time?
Regular product warranty time is 12 months. 5 years for wheelchair main frame. The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.
Q4. How can I get the final price?
Please contact us for the best price and for further informations.
Q5. Do you accept OEM or ODM?
Yes, we do. We accept OEM/ODM for business cooperation variety.
Q6. Do you accept product customized cooperation?
Yes, we do. Please contact us for further discussion.
Q7. If I ordered some different products with different quantities, do you support to handle calculations like total weight, total volume or other considerations for delivery?
Don't worry, we will be happy to do relevant calculations, give delivery advice(s) or provide delivery assistance for you. Please feel free to discuss.
Q8. What's your acceptable payment term?
Our advising payment term is 30% deposit T/T the balance before delivery. Others to be discussed against different circumstances.
Q9. What's your lead time?
30~45working days against deposit received and order(s) confirmed without subsequent change. Others to be discussed.
Q10. How can I contact for after sales service?
Please directly contact us. Phone call or email to the company will be no problem.
Audited Supplier 
){kind=link}